Shipping policy

Shipping Policy

1. Processing Time: Orders are processed within 1-3 business days.
2. Shipping Rates: Calculated at checkout based on location and order weight.
3. Delivery Time: Domestic shipping takes 5-7 business days; international shipping varies by destination.
4. Order Tracking: Tracking details are provided once your order is shipped.
5. Shipping Areas: We deliver globally, except to restricted regions.
6. Delays: We are not responsible for delays caused by customs, natural events, or courier issues.
7. Lost/Damaged Items: Contact us within 7 days of delivery for assistance with lost or damaged items.

For further inquiries, email our support team email us at aftersales@turbokidzz.co.uk or call 0121 517 0732.